Ordering
What is the difference between each e-card range?
Our three e-card ranges offer different levels of animation and interactivity in corresponding price brackets. The Silver range opens on screen like a physical card, the Gold range consists of various animations, and the Platinum range cards are more detailed and interactive.
How many e-cards can I choose from?
We currently offer 50 Platinum & Gold Range cards, and over 100 Silver Range cards.
How do I order e-cards?
Simply click BUY NOW on the ecard of your choice, or place your order by phone on 0845 230 0046.
How do I choose my e-cards?
Just click on an image from the card gallery to play the card.
I can't find a suitable image. Can you help?
If you can't find an e-card to fit your needs, please call us to discuss what you are looking for and we can create a bespoke e-card for you.
Which charities can I support?
You can choose from 75 member charities or from various other good causes listed on our website. 10% from each card sold is contributed to the charity you select. If you opt to support more than one charity, the contribution is divided equally between them.
If you would like to support another charity not listed, please contact us and we will endeavor to make suitable arrangements.
If you represent a charity and would like to work with 4C, please visit www.4charity.org.uk for details of our charity services.
Delivery
How many cards can I send?
Our e-card system can send up to 5000 e-cards at once.
How do I send my card?
To send your greeting, ether add each email address one at a time, or upload in bulk. More contacts can also be added after placing your order.
To upload your contacts in bulk, save as a CSV or TXT file available from Excel. Save from a three-column spreadsheet in the format Firstname, Surname, Email (NB. the email address must be saved in the third column of your spreadsheet. If Firstname / Surname are not required, leave the first two columns blank).
What will people see when I send an e-card?
Your contacts will receive an e-mail, from your own address, with a thumbnail preview image and link to your e-card. The e-card is hosted on a personalized, unbranded page on our own website.
Payment
How much will my cards cost?
The price of your order depends on your choice of e-card range and the number of e-cards you wish to send.
How can I pay for my order?
You can pay by card online or we can invoice you.
Will I receive a VAT invoice?
Yes, you will receive an invoice by post.